Collecting and tracking consent from patients has always been an important – and often challenging – task for clinics. With clinics shifting to telemedicine and virtual care, it is important that patients understand – and agree to – these new models of care. This...
A well-written message sent to a patient can greatly reduce the likelihood of them needing to phone in and ask about appointment details, lab results, or other information relevant to their health care visits. On the other hand, a poorly-crafted message may leave...
Q: How can we collect information from our patients using Ocean Check-In Kiosks in our waiting room without jeopardizing patient privacy? Check-in kiosks are often placed near the front desk to make them easy for patients to find and use, while also allowing staff to...
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